Effective Date: March 1, 2026
Information We Collect
We collect personal information that you voluntarily provide when using our services, including:
- Name, date of birth, and contact information
- Address and ZIP code
- Household composition and income information
- Health coverage history and qualifying life events
- Documents you upload for enrollment verification
- Communication preferences and consent records
How We Use Your Information
Your personal information is used to:
- Assess preliminary eligibility for ACA health coverage
- Connect you with a licensed insurance agent
- Assist with the preparation of your health insurance application
- Communicate with you about your enrollment status
- Comply with applicable laws and regulations
Information Sharing
We may share your information with:
- Licensed insurance agents assisting with your application
- Health insurance carriers and the Health Insurance Marketplace
- Service providers who assist with our operations (under confidentiality agreements)
- Government agencies as required by law
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for communications at any time
Contact Us
For privacy-related questions or requests, contact us at privacy@medicare-uhc.org.